Vehicle loan or lease -- Managing the loan or lease -- Complaint #5752993
Complaint Overview
Complaint ID: 5752993
Company: Mercedes Benz Financial Services
Product: Vehicle loan or lease
Sub-Product: Loan
Issue: Managing the loan or lease
Sub-Issue: Billing problem
State: New York
ZIP Code: 119XX
Date Received: 2022-07-09T12:00:00-05:00
Date Sent to Company: 2022-07-09T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
So I was sent a instrument in the mail on XXXXOn The instrument there is a unconditional promise to pay fixed amount of money. Once I receive the instrument I endorsed it and sent it to the company by mail an fax. On the instrument I gave Pacific instructions the company dishonored the payment. And it was never sent back with verbiage of why they dishonored the payment and payment.
Frequently Asked Questions
What is Complaint #5752993 about?
Complaint #5752993 was filed against Mercedes Benz Financial Services regarding Vehicle loan or lease specifically about Managing the loan or lease. It was received by the CFPB on 2022-07-09T12:00:00-05:00.
How did Mercedes Benz Financial Services respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Vehicle loan or lease) and describe your issue in detail.
Can I see other complaints against Mercedes Benz Financial Services?
Yes, visit the Mercedes Benz Financial Services company profile at readthecomplaint.com/company/mercedes-benz-financial-services to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.