Mortgage -- Closing on a mortgage -- Complaint #5748234
Complaint Overview
Complaint ID: 5748234
Company: Double Diamond-Delaware, INC.
Product: Mortgage
Sub-Product: Other type of mortgage
Issue: Closing on a mortgage
State: Maryland
ZIP Code: 21228
Date Received: 2022-07-07T12:00:00-05:00
Date Sent to Company: 2022-07-23T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American, Servicemember
Consumer Narrative
On XXXX XXXX XXXX XXXX XXXX XXXX in the amount of {$4400.00} cleared my financial institution. this check written to UEMC ( United Equitable Mortgage Company ) retiring the mortgage on account # XXXX. A letter from stated mortgage company dated XXXX XXXX, XXXX was received by this complainant, the letter stated that I could expect to receive the lien release on the mortgage held by UEMC within 12 to 16 weeks, the lien release has not yet been received. I have cleared several mortgages and never has it taken longer than six weeks to receive the release. I can only speculate that UEMC is holding my mortgage value to underwrite other underperforming accounts held in their portfolio.
Frequently Asked Questions
What is Complaint #5748234 about?
Complaint #5748234 was filed against Double Diamond-Delaware, INC. regarding Mortgage specifically about Closing on a mortgage. It was received by the CFPB on 2022-07-07T12:00:00-05:00.
How did Double Diamond-Delaware, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Double Diamond-Delaware, INC.?
Yes, visit the Double Diamond-Delaware, INC. company profile at readthecomplaint.com/company/double-diamond-delaware-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.