Vehicle loan or lease -- Struggling to pay your loan -- Complaint #5747053
Complaint Overview
Complaint ID: 5747053
Company: Credit Acceptance Corporation
Product: Vehicle loan or lease
Sub-Product: Loan
Issue: Struggling to pay your loan
Sub-Issue: Denied request to lower payments
State: Virginia
ZIP Code: 22405
Date Received: 2022-07-07T12:00:00-05:00
Date Sent to Company: 2022-07-19T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
The payment on my Credit acceptance loan is too expensive the intrest rate is XXXX percent. I have tried to refinance but got denied. I need help lowering the payment or resolution to pay it off. The transmission just went out i called XXXX and they denied to help me. Please help I'm drowning in debt and it is causing me XXXX and XXXX this is also preventing me from getting approved for a home loan. Also CREDITACPT XXXX XXXX with account # XXXX opened on XX/XX/2019 and a balance of {$12000.00}. I dont remember ever being late with a payment on this account. Please provide statements and records of all payments made and missed since I opened this account.
Frequently Asked Questions
What is Complaint #5747053 about?
Complaint #5747053 was filed against Credit Acceptance Corporation regarding Vehicle loan or lease specifically about Struggling to pay your loan. It was received by the CFPB on 2022-07-07T12:00:00-05:00.
How did Credit Acceptance Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Vehicle loan or lease) and describe your issue in detail.
Can I see other complaints against Credit Acceptance Corporation?
Yes, visit the Credit Acceptance Corporation company profile at readthecomplaint.com/company/credit-acceptance-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.