Checking or savings account -- Problem with a lender or other company charging your account -- Complaint #5737200
Complaint Overview
Complaint ID: 5737200
Company: Chime Financial INC
Product: Checking or savings account
Sub-Product: Checking account
Issue: Problem with a lender or other company charging your account
Sub-Issue: Money was taken from your account on the wrong day or for the wrong amount
State: Texas
ZIP Code: 78245
Date Received: 2022-07-05T12:00:00-05:00
Date Sent to Company: 2022-07-05T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I transfered money using there pay anyone transfer, I entered the phone number that i was sending the money too and it was sent to someone else. They stated there was no error because that phone number is linked to that persons CHIME account. I sent them my phone bill to show that that is my phone number with the phone number and my name showing and account number but they stated that was not an error because that phone number is linked to that CHIME member it was {$1600.00} and it was my rent money. Please help me please
Frequently Asked Questions
What is Complaint #5737200 about?
Complaint #5737200 was filed against Chime Financial INC regarding Checking or savings account specifically about Problem with a lender or other company charging your account. It was received by the CFPB on 2022-07-05T12:00:00-05:00.
How did Chime Financial INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Chime Financial INC?
Yes, visit the Chime Financial INC company profile at readthecomplaint.com/company/chime-financial-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.