Debt collection -- Written notification about debt -- Complaint #5731969
Complaint Overview
Complaint ID: 5731969
Company: Fay Servicing, LLC
Product: Debt collection
Sub-Product: Mortgage debt
Issue: Written notification about debt
Sub-Issue: Didn't receive enough information to verify debt
State: Virginia
ZIP Code: XXXXX
Date Received: 2022-07-03T12:00:00-05:00
Date Sent to Company: 2022-07-03T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
XX/XX/XXXX & XXXX, XXXX I had " Cancelled '' the loan in question due to many, many errors regarding the loan within the XXXX day period and was acknowledge by XXXX XXXX XXXX in writing per the attached documents dated, XX/XX/XXXX & XX/XX/XXXX, requesting us to sign new loan documents. XXXX XXXX XXXX, XXXX XXXX XXXX and now Fay Servicing documents are back dated ; altered ; wrong loan numbers ; XXXX illegally signed by Notary ; Adjustable Rate Note page XXXX has "? " ; Good Faith Estimate was for a VA Loan for XXXX years NOT a first and second ; reasons why I cancelled. See attached XXXX and Error Resolution Notice Under 12 C.F.R. 1024.34, dated XX/XX/XXXX and XXXX XXXX XXXX dated, XX/XX/XXXX, and as of today 's date NO response from either XXXX XXXX or Fay Servicing with the XXXX days per RESPA. XXXX - Tried to refinance with XXXX XXXX XXXX XXXX and like the previous years could not get pass the Title / Deed XXXX - Tried to refinance with XXXX XXXX XXXX and like previous years could not get pass the Title / Deed process. So how can Fay Servicing Foreclose on a Title / Deed that is illegal? The Government has fined each one of these servicing companies for violations that are still going on : XXXX : US District Court for the District of Columbia XXXX XXXX No. XXXX XXXX XXXX XXXX : US District Court Eastern District of New York XXXX XXXX. XXXX Fay Servicing LLC : XXXX CFPB Administrative Proceeding XXXX No. XXXX The following are CFPB Complaints : XXXX - XX/XX/XXXX : XXXX XXXX XXXX XXXX- XX/XX/XXXX : XXXX Fay Servicing - XXXX : XXXX & XXXX
Frequently Asked Questions
What is Complaint #5731969 about?
Complaint #5731969 was filed against Fay Servicing, LLC regarding Debt collection specifically about Written notification about debt. It was received by the CFPB on 2022-07-03T12:00:00-05:00.
How did Fay Servicing, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Fay Servicing, LLC?
Yes, visit the Fay Servicing, LLC company profile at readthecomplaint.com/company/fay-servicing-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.