Vehicle loan or lease -- Managing the loan or lease -- Complaint #5730933
Complaint Overview
Complaint ID: 5730933
Company: Westlake Services, LLC
Product: Vehicle loan or lease
Sub-Product: Loan
Issue: Managing the loan or lease
Sub-Issue: Problem with fees charged
State: Connecticut
ZIP Code: 06040
Date Received: 2022-07-03T12:00:00-05:00
Date Sent to Company: 2022-07-03T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I paid XXXX $ down payment and the car was set out to be XXXX $ final price with the fees and gap etc it adds up to XXXX $ I payed XXXX which means I purchase at the price of XXXX subtract XXXX from that Its XXXX $ which means the sold the vehicle to me for more money after all the fees they had typed out on paper and had me sign I thought it was fine till I realized price purchase. I left a message waiting response on XX/XX/2022 XXXX XXXX XXXX XXXX number : XXXX
Frequently Asked Questions
What is Complaint #5730933 about?
Complaint #5730933 was filed against Westlake Services, LLC regarding Vehicle loan or lease specifically about Managing the loan or lease. It was received by the CFPB on 2022-07-03T12:00:00-05:00.
How did Westlake Services, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Vehicle loan or lease) and describe your issue in detail.
Can I see other complaints against Westlake Services, LLC?
Yes, visit the Westlake Services, LLC company profile at readthecomplaint.com/company/westlake-services-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.