Credit reporting, credit repair services, or other personal consumer reports -- Fraud or scam -- Complaint #5729997

Complaint Overview

Complaint ID: 5729997

Company: American Credit - Credit Repair Centers

Product: Credit reporting, credit repair services, or other personal consumer reports

Sub-Product: Credit repair services

Issue: Fraud or scam

State: California

ZIP Code: 90621

Date Received: 2022-07-02T12:00:00-05:00

Date Sent to Company: 2022-07-25T12:00:00-05:00

Company Response: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

This business is a scam ( the owner is XXXX XXXX ). They sent me a written contract asking for an upfront payment of {$590.00} to dispute a few inquiries. Charging upfront fees is against federal and state laws. Also, the contract states : American Credit is a non-profit corporation organized under the laws of the state of California, having duly filed an application with the Internal Revenue Service, operating as a tax exempt organization, pursuant to Section 501 ( c ) ( 3 ) of the Internal Revenue Code. This is false. The IRS website has a Tax Exempt Organization Search Tool You can check an organization 's : Eligibility to receive tax-deductible charitable contributions Review information about the organization 's tax-exempt status and filings. The IRS has no record of this company as a nonprofit. A private foundation can not be tax exempt. Certain credit repair practices are illegal. I seek to hold this company accountable for violating consumer protection laws. This company doesnt have a surety bond and did not register with thXXXX XXXX XXXX as required by state law. The written contract they sent me does not mention the name and address of their business bond as required by state law ( Credit Services Act of 1984 ) This is a criminal misdemeanor. Their written contract instructed me not to communicate with the nationwide consumer reporting agencies. Their written contract also mentions a non-refundable fee which may be against both federal and state laws.

Frequently Asked Questions

What is Complaint #5729997 about?

Complaint #5729997 was filed against American Credit - Credit Repair Centers regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Fraud or scam. It was received by the CFPB on 2022-07-02T12:00:00-05:00.

How did American Credit - Credit Repair Centers respond to this complaint?

The company responded with: "Closed with non-monetary relief". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.

Can I see other complaints against American Credit - Credit Repair Centers?

Yes, visit the American Credit - Credit Repair Centers company profile at readthecomplaint.com/company/american-credit-credit-repair-centers to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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