Debt collection -- Attempts to collect debt not owed -- Complaint #5729886

Complaint Overview

Complaint ID: 5729886

Company: Ccs Financial Services, INC.

Product: Debt collection

Sub-Product: Other debt

Issue: Attempts to collect debt not owed

Sub-Issue: Debt was result of identity theft

State: Florida

ZIP Code: 32257

Date Received: 2022-07-02T12:00:00-05:00

Date Sent to Company: 2022-07-02T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Tags: Older American

Consumer Narrative

Received Collection Notice from Credit Collection Services ( CCS ) XXXX XXXX XXXX XXXX, MA XXXX XXXX on XX/XX/2022. Creditor : XXXX XXXX XXXX XXXX XXXX XXXX XXXX, NY XXXX Amount : {$290.00} For XXXX and XXXX XXXX at an address in XXXX XXXX XXXX XXXX XXXX, California XXXX Note : I live in XXXX Florida and have for the last 65 years. Contacted CCS and was advised to contact XXXX XXXX directly. I explained to both companies that this was clearly a case of ID Theft. Contacted XXXX and they sent me a XXXX XXXX which was submitted on XX/XX/2022. I demanded proof of how and who opened the account and XXXX sent me the last billing statement XX/XX/2022. ( Not proof just the statement ). Submitted information to XXXX XXXXncluding ID, XXXX XXXX, ID Theft Affidavit, etc. XXXX responded that I needed to submit a Police Report. I responded to XXXX that I needed additional information to file a police report and I did not receive a response and have not received any further communication or information. Subsequently, CCS reported the " derogatory '' debt to all three major credit bureaus on XX/XX/2022. Neither XXXX nor XXXX XXXX has responded to repeated requests for more information. I have subsequently submitted a dispute with all three credit bureaus and completed ID Theft information with each one.

Frequently Asked Questions

What is Complaint #5729886 about?

Complaint #5729886 was filed against Ccs Financial Services, INC. regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2022-07-02T12:00:00-05:00.

How did Ccs Financial Services, INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against Ccs Financial Services, INC.?

Yes, visit the Ccs Financial Services, INC. company profile at readthecomplaint.com/company/ccs-financial-services-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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