Mortgage -- Struggling to pay mortgage -- Complaint #5729421

Complaint Overview

Complaint ID: 5729421

Company: Santander Bank, National Association

Product: Mortgage

Sub-Product: Home equity loan or line of credit (HELOC)

Issue: Struggling to pay mortgage

State: Pennsylvania

ZIP Code: 17401

Date Received: 2022-07-02T12:00:00-05:00

Date Sent to Company: 2022-07-19T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: No

Consumer Disputed: N/A

Submitted Via: Web

Frequently Asked Questions

What is Complaint #5729421 about?

Complaint #5729421 was filed against Santander Bank, National Association regarding Mortgage specifically about Struggling to pay mortgage. It was received by the CFPB on 2022-07-02T12:00:00-05:00.

How did Santander Bank, National Association respond to this complaint?

The company responded with: "Closed with explanation". The response was not timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.

Can I see other complaints against Santander Bank, National Association?

Yes, visit the Santander Bank, National Association company profile at readthecomplaint.com/company/santander-bank-national-association to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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