Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #5720230

Complaint Overview

Complaint ID: 5720230

Company: BMO Bank National Association

Product: Money transfer, virtual currency, or money service

Sub-Product: Domestic (US) money transfer

Issue: Fraud or scam

State: Florida

ZIP Code: 34135

Date Received: 2022-06-28T12:00:00-05:00

Date Sent to Company: 2022-06-28T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Tags: Older American

Consumer Narrative

On XX/XX/XXXX, I received two cashier 's checks totalling {$75000.00} for the sale of my boat. I deposited those checks into BMO Harris bank XXXX XXXX, Florida office. On XX/XX/XXXX, BMO Harris credited my account for the check deposit. On XX/XX/XXXX, I wire transferred {$10000.00} from BMO Harris bank XXXX XXXX Wisconsin office to XXXX bank. On XX/XX/XXXX, BMO Harris returned the origial {$75000.00} cashiers checks as not valid. My account at BMO Harris is now {$11000.00} overdrawn. They also took my social security deposits to offset the overdraft.

Frequently Asked Questions

What is Complaint #5720230 about?

Complaint #5720230 was filed against BMO Bank National Association regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2022-06-28T12:00:00-05:00.

How did BMO Bank National Association respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.

Can I see other complaints against BMO Bank National Association?

Yes, visit the BMO Bank National Association company profile at readthecomplaint.com/company/bmo-bank-national-association to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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