Credit reporting, credit repair services, or other personal consumer reports -- Improper use of your report -- Complaint #5710625
Complaint Overview
Complaint ID: 5710625
Company: Experian Information Solutions INC.
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Improper use of your report
Sub-Issue: Reporting company used your report improperly
State: Georgia
ZIP Code: 30014
Date Received: 2022-06-26T12:00:00-05:00
Date Sent to Company: 2022-06-26T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
on XX/XX/XXXX I had my credit checked by a lender to see how much i coIuld be approved for to buy a home. I was informed that i had two paid off mortgages on my credit since XXXX, and also {$550000.00} debt that someone had bought a {$600000.00} home in XX/XX/XXXX. It only showed up on Experian. I called experian to see why all of this was on my credit. I was informed that my credit has been merged with a lady by the name XXXX XXXX XXXX. I was also inform that it would be taking off it was and it also took my credit down 38 points. No one has ever heard of this happening before I FEEL LIKE MY INFORMATION was used all this time and i dont feel like it was a mistake i feel like they have been using my credit since XXXX and they would have kept using it if i had not have try to buy my own house i would have never known.
Frequently Asked Questions
What is Complaint #5710625 about?
Complaint #5710625 was filed against Experian Information Solutions INC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Improper use of your report. It was received by the CFPB on 2022-06-26T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.