Payday loan, title loan, or personal loan -- Charged fees or interest you didn't expect -- Complaint #5707538
Complaint Overview
Complaint ID: 5707538
Company: Markoff Law LLC
Product: Payday loan, title loan, or personal loan
Sub-Product: Title loan
Issue: Charged fees or interest you didn't expect
State: Illinois
ZIP Code: 606XX
Date Received: 2022-06-24T12:00:00-05:00
Date Sent to Company: 2022-06-24T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
During XX/XX/2019 through XX/XX/2019 the company and I agreed on a court ordered document about the terms of the payment plan via email. This document has all the terms and amounts that were to be paid. It has been 3 years since this agreement has been signed and sent to the company for the Judge to honor. The company was recently contacted and they stated the debt owed is substantially more than what should be owed. What is currently owed is a little over XXXX dollars. This is appalling due to the fact that the original debt was only about XXXX and XXXX monthly payments have been made for the past 3 years. Per the company I did not sign the document and/or submit it to their possession, although there is proof that the document was signed and sent. Therefore, they added a 4 % interest rate to the debt owed without any communication or agreement. There is email proof that the document was requested on XX/XX/2019. The company sent the document on XX/XX/2019. The document was signed and emailed to the company 's representative in a timely fashion which was XX/XX/2019 before the court date on XX/XX/2019. There should be no interest rate applied since the document was signed and submitted into the possession of the company. The agreement they are imposing on myself is illegal and unethical by all means. I have tried to work with them numerous times to solve the problem and they instructed me to " seek counsel ''. I have asked for a full ledger of payments made, amount owed and where the money has went ( principal or interest ). They have yet to send it to myself and/or legal counsel. I will have those documents soon from them I believe, so once I receive them I can also give to you all as for further proof. I have attached the email thread ( s ) and court ordered contract/agreement that I signed and submitted to the company.
Frequently Asked Questions
What is Complaint #5707538 about?
Complaint #5707538 was filed against Markoff Law LLC regarding Payday loan, title loan, or personal loan specifically about Charged fees or interest you didn't expect. It was received by the CFPB on 2022-06-24T12:00:00-05:00.
How did Markoff Law LLC respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Payday loan, title loan, or personal loan) and describe your issue in detail.
Can I see other complaints against Markoff Law LLC?
Yes, visit the Markoff Law LLC company profile at readthecomplaint.com/company/markoff-law-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.