Checking or savings account -- Problem caused by your funds being low -- Complaint #5698316

Complaint Overview

Complaint ID: 5698316

Company: Wells Fargo & Company

Product: Checking or savings account

Sub-Product: Other banking product or service

Issue: Problem caused by your funds being low

Sub-Issue: Non-sufficient funds and associated fees

State: California

ZIP Code: 95838

Date Received: 2022-06-22T12:00:00-05:00

Date Sent to Company: 2022-06-22T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Tags: Older American

Consumer Narrative

I didn't have really the right options to choose from in trying to discribe my complaint. With the exception of XXXX, and XXXX of XXXX Every month my account has came up short on my money from my S.S.I., and my Social Security check. This situation has been going on every month of each year beginning with XXXX up thru present XX/XX/2022. I bank with Wells Fargo. I know that there are employees of Wells Fargo that have to be involved. I asked a teller one day at one of the branches a question. Given her responce I knew for sure then I was right. I have been having a lot of issues with a lot of equal rights as well. I don't know what is going on but it's horrible. Hacked into phones. I have been trying to contact someone in Washington in regards to the Civil Rights issues with no luck. I written two very discriptive long letters. I don't believe my mail was even delivered. I was charged around {$15.00} to send it to were the addressee had to sign for it ( certified ), I believe is what is was called. I never recieved the paperwork I should have to ensure delivery. I reside in XXXX XXXXXXXX XXXX area. Please I really need your help!!

Frequently Asked Questions

What is Complaint #5698316 about?

Complaint #5698316 was filed against Wells Fargo & Company regarding Checking or savings account specifically about Problem caused by your funds being low. It was received by the CFPB on 2022-06-22T12:00:00-05:00.

How did Wells Fargo & Company respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.

Can I see other complaints against Wells Fargo & Company?

Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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