Credit card or prepaid card -- Problem when making payments -- Complaint #5690428
Complaint Overview
Complaint ID: 5690428
Company: Barclays Bank Delaware
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Problem when making payments
Sub-Issue: Problem during payment process
State: New Jersey
ZIP Code: 074XX
Date Received: 2022-06-20T12:00:00-05:00
Date Sent to Company: 2022-07-08T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
on XX/XX/2022 made a payment of {$170.00} to the credit card company the same payments been made every month for 5 years.Called them on XX/XX/XXXX XX/XX/XXXX and XX/XX/XXXX nothing no explanation were the money went i have a confirmation number and a trace number from my bank that said they recived it
Frequently Asked Questions
What is Complaint #5690428 about?
Complaint #5690428 was filed against Barclays Bank Delaware regarding Credit card or prepaid card specifically about Problem when making payments. It was received by the CFPB on 2022-06-20T12:00:00-05:00.
How did Barclays Bank Delaware respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Barclays Bank Delaware?
Yes, visit the Barclays Bank Delaware company profile at readthecomplaint.com/company/barclays-bank-delaware to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.