Debt collection -- Communication tactics -- Complaint #5688793
Complaint Overview
Complaint ID: 5688793
Company: United Collection Bureau, INC.
Product: Debt collection
Sub-Product: Credit card debt
Issue: Communication tactics
Sub-Issue: Frequent or repeated calls
State: Arizona
ZIP Code: 85210
Date Received: 2022-06-20T12:00:00-05:00
Date Sent to Company: 2022-06-20T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I told this company ( United Collection Bureau , Inc. ) to stop calling me about another family member 's debt. I called them a week or more ago ( can't find date ) and they wouldn't talk to me, but only the adult family member ( who is not my spouse ). The reason I called as they kept calling me ( XXXX, XXXX at least ) without leaving a message. I was at work and the family member is not there. As I said they wouldn't talk to me. On the call where I called them ( XXXX or XXXX I believe ), I told them that since they said they were recording the call to record this " do not call this number ( I specifically listed the number ) ever again unless you want to talk to me ( my first & last name ) or my wife ( gave them her first and last name ) about any debt we owe ( we don't owe anything so .... ). On XX/XX/20 at XXXX they called again and did not leave a message. Violation of calling a number on the Do not call registry Violation of calling someone a week or more later who asked for their number to be removed from the system as they are not the responsible party Violation of not leaving name or message on VM which is provided
Frequently Asked Questions
What is Complaint #5688793 about?
Complaint #5688793 was filed against United Collection Bureau, INC. regarding Debt collection specifically about Communication tactics. It was received by the CFPB on 2022-06-20T12:00:00-05:00.
How did United Collection Bureau, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against United Collection Bureau, INC.?
Yes, visit the United Collection Bureau, INC. company profile at readthecomplaint.com/company/united-collection-bureau-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.