Credit card or prepaid card -- Problem with a purchase shown on your statement -- Complaint #5688467
Complaint Overview
Complaint ID: 5688467
Company: Capital One Financial Corporation
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Problem with a purchase shown on your statement
Sub-Issue: Card was charged for something you did not purchase with the card
State: Nevada
ZIP Code: 89128
Date Received: 2022-06-20T12:00:00-05:00
Date Sent to Company: 2022-06-20T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
there is a invalid charge on my cc which i donot recognized charged without my authorization and without my knowledge and fraudulant and cc refuses to remove this invalid fraudulant charge from my cc and continue to acumulate interest charges on this purchase and made a big debt amount on my cc.
Frequently Asked Questions
What is Complaint #5688467 about?
Complaint #5688467 was filed against Capital One Financial Corporation regarding Credit card or prepaid card specifically about Problem with a purchase shown on your statement. It was received by the CFPB on 2022-06-20T12:00:00-05:00.
How did Capital One Financial Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Capital One Financial Corporation?
Yes, visit the Capital One Financial Corporation company profile at readthecomplaint.com/company/capital-one-financial-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.