Mortgage -- Closing on a mortgage -- Complaint #5684822
Complaint Overview
Complaint ID: 5684822
Company: Specialized Loan Servicing Holdings LLC
Product: Mortgage
Sub-Product: Conventional home mortgage
Issue: Closing on a mortgage
State: Florida
ZIP Code: 32958
Date Received: 2022-06-18T12:00:00-05:00
Date Sent to Company: 2022-06-18T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
My parents are XXXX XXXX XXXX XXXX and XXXX XXXX XXXX. They did a refinance on home XX/XX/XXXX. There was almost $ XXXX in fees. The house is going through foreclosure now. I can't get assistance from anyone. Also They refinanced 3 or 4 times the loan is always placed with XXXX XXXX My father passed away XXXX of XXXX I sent the bank everything about 3 or 4 times. I thought the mortgage had life insurance on it They said no. The loan is now with specialized loan servicing account number XXXX I tried to report a problem with the closing and they said that there wasn't one. My mother just passed 3 months ago. I am the personal representative and executor of the estate. I need assistance from you. Please call XXXX XXXX XXXX. My address is XXXX XXXX XXXX XXXX fl XXXX. Thank you XXXX XXXX XXXX
Frequently Asked Questions
What is Complaint #5684822 about?
Complaint #5684822 was filed against Specialized Loan Servicing Holdings LLC regarding Mortgage specifically about Closing on a mortgage. It was received by the CFPB on 2022-06-18T12:00:00-05:00.
How did Specialized Loan Servicing Holdings LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Specialized Loan Servicing Holdings LLC?
Yes, visit the Specialized Loan Servicing Holdings LLC company profile at readthecomplaint.com/company/specialized-loan-servicing-holdings-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.