Debt collection -- Communication tactics -- Complaint #5676226
Complaint Overview
Complaint ID: 5676226
Company: Webcollex, LLC
Product: Debt collection
Sub-Product: I do not know
Issue: Communication tactics
Sub-Issue: You told them to stop contacting you, but they keep trying
State: Texas
ZIP Code: 77320
Date Received: 2022-06-15T12:00:00-05:00
Date Sent to Company: 2022-06-15T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Thank you for the notification of the complaint filed by XXXX XXXX. CKS Financial appreciates the opportunity to respond to their concerns. Please note that upon notice of the compliant, a member of our Compliance team conducted an investigation into the allegations, including a review of all inbound and outbound telephone communications associated with the telephone number provided A summary of that investigation follows : We have conducted an investigation which included a review of the account data provided by the original creditor. The result of that investigation confirmed the name, address, and the amount owed is accurate, as listed on the account. The account has since been returned to the current creditor CKS XXXX XXXX XXXX. We suggest XXXX XXXX contact CKS XXXX XXXXXXXX, XXXX directly for any further concerns, including how it is being reporting to the credit bureaus. We invite XXXX XXXX to contact a member of our Compliance team if she has any questions. A member of our Compliance team is available Monday through Friday from XXXX XXXX XXXX Eastern Standard time and can be reached directly at XXXX or by emailing XXXX.
Frequently Asked Questions
What is Complaint #5676226 about?
Complaint #5676226 was filed against Webcollex, LLC regarding Debt collection specifically about Communication tactics. It was received by the CFPB on 2022-06-15T12:00:00-05:00.
How did Webcollex, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Webcollex, LLC?
Yes, visit the Webcollex, LLC company profile at readthecomplaint.com/company/webcollex-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.