Debt collection -- Threatened to contact someone or share information improperly -- Complaint #5675226

Complaint Overview

Complaint ID: 5675226

Company: Encore Capital Group INC.

Product: Debt collection

Sub-Product: Credit card debt

Issue: Threatened to contact someone or share information improperly

Sub-Issue: Talked to a third-party about your debt

State: Ohio

ZIP Code: 45011

Date Received: 2022-06-15T12:00:00-05:00

Date Sent to Company: 2022-06-15T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

Midland Credit Management - XXXX Contacted my spouse whom I am separated from, who was not on the account! Gave him the details of my debt of {$1000.00} + dollars and that no payment has been made since XX/XX/2021 and asked him to make the payment. This is plain wrong- please do something about it.

Frequently Asked Questions

What is Complaint #5675226 about?

Complaint #5675226 was filed against Encore Capital Group INC. regarding Debt collection specifically about Threatened to contact someone or share information improperly. It was received by the CFPB on 2022-06-15T12:00:00-05:00.

How did Encore Capital Group INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against Encore Capital Group INC.?

Yes, visit the Encore Capital Group INC. company profile at readthecomplaint.com/company/encore-capital-group-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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