Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #5670223
Complaint Overview
Complaint ID: 5670223
Company: Aci Worldwide, CORP.
Product: Money transfer, virtual currency, or money service
Sub-Product: Mobile or digital wallet
Issue: Fraud or scam
State: Colorado
ZIP Code: 80234
Date Received: 2022-06-14T12:00:00-05:00
Date Sent to Company: 2022-06-28T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
I USED OPC NOW CALLED ACI TO PAY MY FEDERAL TAX BILL ON XX/XX/2022. ON XX/XX/2022 I RECEIVED A BILL FROM THE IRS THAT I OWED {$2700.00} AND THAT THEY HAVE NOT RECEIVED ANY PAYMENT FROM ACI. IT IS IMPOSSIBLE TO CONTACT THIS COMPANY TO RESOLVE ANY ISSUE. OPC* US TREASURY PAYMENT PM XXXX XXXX XXXX CARD XXXX XXXX XXXX XXXX THIS PAYMENT WAS WITHDRAWN FROM MY XXXX XXXX BANK ACCOUNT ON XXXX
Frequently Asked Questions
What is Complaint #5670223 about?
Complaint #5670223 was filed against Aci Worldwide, CORP. regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2022-06-14T12:00:00-05:00.
How did Aci Worldwide, CORP. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Aci Worldwide, CORP.?
Yes, visit the Aci Worldwide, CORP. company profile at readthecomplaint.com/company/aci-worldwide-corp to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.