Mortgage -- Trouble during payment process -- Complaint #5665135
Complaint Overview
Complaint ID: 5665135
Company: Mufg Americas Holdings Corporation
Product: Mortgage
Sub-Product: Conventional home mortgage
Issue: Trouble during payment process
State: Illinois
ZIP Code: XXXXX
Date Received: 2022-06-13T12:00:00-05:00
Date Sent to Company: 2022-06-13T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I sent my remittance coupon payments to Union Bank for XX/XX/2022 and XX/XX/2022 and both times they have rejected my payments and have transferred my mortgage into default. I sent them all the attached.
Frequently Asked Questions
What is Complaint #5665135 about?
Complaint #5665135 was filed against Mufg Americas Holdings Corporation regarding Mortgage specifically about Trouble during payment process. It was received by the CFPB on 2022-06-13T12:00:00-05:00.
How did Mufg Americas Holdings Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Mufg Americas Holdings Corporation?
Yes, visit the Mufg Americas Holdings Corporation company profile at readthecomplaint.com/company/mufg-americas-holdings-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.