Vehicle loan or lease -- Struggling to pay your loan -- Complaint #5660512
Complaint Overview
Complaint ID: 5660512
Company: Mercedes Benz Financial Services
Product: Vehicle loan or lease
Sub-Product: Lease
Issue: Struggling to pay your loan
Sub-Issue: Loan balance remaining after the vehicle is repossessed and sold
State: California
ZIP Code: 90048
Date Received: 2022-06-12T12:00:00-05:00
Date Sent to Company: 2022-06-27T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
My vehicle was repossessed after being late on my payment by a month during a global pandemic.
Frequently Asked Questions
What is Complaint #5660512 about?
Complaint #5660512 was filed against Mercedes Benz Financial Services regarding Vehicle loan or lease specifically about Struggling to pay your loan. It was received by the CFPB on 2022-06-12T12:00:00-05:00.
How did Mercedes Benz Financial Services respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Vehicle loan or lease) and describe your issue in detail.
Can I see other complaints against Mercedes Benz Financial Services?
Yes, visit the Mercedes Benz Financial Services company profile at readthecomplaint.com/company/mercedes-benz-financial-services to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.