Mortgage -- Struggling to pay mortgage -- Complaint #5659272
Complaint Overview
Complaint ID: 5659272
Company: Specialized Loan Servicing Holdings LLC
Product: Mortgage
Sub-Product: Conventional home mortgage
Issue: Struggling to pay mortgage
State: Florida
ZIP Code: 330XX
Date Received: 2022-06-11T12:00:00-05:00
Date Sent to Company: 2022-06-11T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I was already approved for a short sale. SLS requested a sale date while I had a complete application. They are on purpose not processing my short sale. They forced me to file a bankruptcy. This is a notice of error in the processing of the short sale option for me, XXXX XXXX XXXX, for the above referenced property, named as the borrower in this document. I was approved for a short sale option on or about XX/XX/XXXX. SLS has shown a pattern of practice by committing multiple errors on this file. SLS is dual tracking and making me submit multiple RMAs unnecessarily. SLS has consistently requested new sale dates instead of requesting that the sales be canceled indefinitely. SLS further committed additional errors by opposing my sale cancellation for the sale scheduled on XX/XX/XXXX which forced me to file a bankruptcy therefore damaging me even more. As a direct result of these errors, I am suffering consequential damages including but not limited to the costs and expenses of having to continue carrying the mortgaged property, and by my inability to sell the property to a ready, willing, and able ( funded ) buyer.
Frequently Asked Questions
What is Complaint #5659272 about?
Complaint #5659272 was filed against Specialized Loan Servicing Holdings LLC regarding Mortgage specifically about Struggling to pay mortgage. It was received by the CFPB on 2022-06-11T12:00:00-05:00.
How did Specialized Loan Servicing Holdings LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Specialized Loan Servicing Holdings LLC?
Yes, visit the Specialized Loan Servicing Holdings LLC company profile at readthecomplaint.com/company/specialized-loan-servicing-holdings-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.