Credit reporting, credit repair services, or other personal consumer reports -- Problem with a credit reporting company's investigation into an existing problem -- Complaint #5639885
Complaint Overview
Complaint ID: 5639885
Company: Equifax, INC.
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a credit reporting company's investigation into an existing problem
Sub-Issue: Problem with personal statement of dispute
State: Wisconsin
ZIP Code: 535XX
Date Received: 2022-06-06T12:00:00-05:00
Date Sent to Company: 2022-06-06T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
I have paperwork from Equifax that says that they VERIFIED a bankruptcy from XXXX. Well I have paperwork from XXXX that shows NO bankruptcy on my file. On the page, where it states public records or bankruptcy, there is nothing. The area is blank. So Equifax has LIED to me about verification of this and claimed they got their info from XXXX. This is false and I have the paper from Equifax and the screenshot of page XXXX of my XXXX page XXXX file. I am requesting this be fixed and the bankruptcy be removed from my Equifax credit report immediately. Also I've never been to an XXXX XXXX XXXX House or ever lived closer than 3.5hrs away. I have paperwork from Equifax that says that they VERIFIED a bankruptcy from XXXX. Well I have paperwork from XXXX that shows NO bankruptcy on my file. On the page, where it states public records or bankruptcy, there is nothing. The area is blank. So Equifax has LIED to me about verification of this and claimed they got their info from XXXX. This is false and I have the paper from Equifax and the screenshot of page XXXX of my XXXX page XXXX file. I am requesting this be fixed and the bankruptcy be removed from my Equifax credit report immediately. Also I've never been to an XXXX XXXX XXXX House or ever lived closer than 3.5hrs away.
Frequently Asked Questions
What is Complaint #5639885 about?
Complaint #5639885 was filed against Equifax, INC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Problem with a credit reporting company's investigation into an existing problem. It was received by the CFPB on 2022-06-06T12:00:00-05:00.
How did Equifax, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Equifax, INC.?
Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.