Student loan -- Dealing with your lender or servicer -- Complaint #5639795
Complaint Overview
Complaint ID: 5639795
Company: Oklahoma Student Loan Authority
Product: Student loan
Sub-Product: Federal student loan servicing
Issue: Dealing with your lender or servicer
Sub-Issue: Trouble with how payments are being handled
State: Illinois
ZIP Code: 606XX
Date Received: 2022-06-06T12:00:00-05:00
Date Sent to Company: 2022-06-06T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
Department of Education contacted OSLA and told them to hand over All of my loans to TOTAL AND PERMANENT DISABILITY SERVICER. They told them they had 120 days. OSLA ignored them and has not even acknowledged what they were told to do. They have poor customer service and discrimination.
Frequently Asked Questions
What is Complaint #5639795 about?
Complaint #5639795 was filed against Oklahoma Student Loan Authority regarding Student loan specifically about Dealing with your lender or servicer. It was received by the CFPB on 2022-06-06T12:00:00-05:00.
How did Oklahoma Student Loan Authority respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Student loan) and describe your issue in detail.
Can I see other complaints against Oklahoma Student Loan Authority?
Yes, visit the Oklahoma Student Loan Authority company profile at readthecomplaint.com/company/oklahoma-student-loan-authority to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.