Checking or savings account -- Managing an account -- Complaint #5639139
Complaint Overview
Complaint ID: 5639139
Company: Wells Fargo & Company
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Problem making or receiving payments
State: California
ZIP Code: XXXXX
Date Received: 2022-06-06T12:00:00-05:00
Date Sent to Company: 2022-06-06T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/2022, I requested a payment through the Wells Fargo bill payment. The funds cleared my account on XX/XX/2022. The check arrived at the recipient 's address on XX/XX/2022. Other checks were included in the envelope that were dated up to as late as XX/XX/XXXX. Wells Fargo did not send my payment per their own published timelines and held it and batch mailed with other checks fully taking advantage of my money from XX/XX/XXXX ( when funds left my account ) until XX/XX/XXXX, when the recipient received the check.
Frequently Asked Questions
What is Complaint #5639139 about?
Complaint #5639139 was filed against Wells Fargo & Company regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2022-06-06T12:00:00-05:00.
How did Wells Fargo & Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Wells Fargo & Company?
Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.