Debt collection -- Attempts to collect debt not owed -- Complaint #5638507
Complaint Overview
Complaint ID: 5638507
Company: Financial Recovery Services, INC.
Product: Debt collection
Sub-Product: Credit card debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt was paid
State: New Jersey
ZIP Code: 07860
Date Received: 2022-06-06T12:00:00-05:00
Date Sent to Company: 2022-06-06T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
There were not options for me to pick the correct complaint. I had a debt charged off XX/XX/2019 for XXXX Visa, The Bank of XX/XX/XXXX. It was reporting as such on my credit report and I have been slowly working with creditors to get any charge offs settled. The creditor wrote the debt off in XX/XX/XXXXand apparently it went to XXXX XX/XX/XXXX, then in turn sent it to Financial Recovery Services. This last company decided to re-age the account putting it on as a NEW collection account thereby dropping my score 45 points! A collection is before a charge off how can these companies ruin peoples credit and make a buck off a charged off debt and report it as if you went delinquent on a new account recently? There is so much compliance and regulation in every other industry and why are these creditors not regulated, constantly hurting consumers, selling debts over and over and even when they paid NEVER updating the credit? Here I am trying to fix my credit and they can just do what they want and ruin it again. I have disputed this over and over and nothing has changed. I want them to put it back to a charge off and I will settle with them but if I do that now it looks like I just paid a new collection again hurting my credit more. Please advised on any recourse. Thank you
Frequently Asked Questions
What is Complaint #5638507 about?
Complaint #5638507 was filed against Financial Recovery Services, INC. regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2022-06-06T12:00:00-05:00.
How did Financial Recovery Services, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Financial Recovery Services, INC.?
Yes, visit the Financial Recovery Services, INC. company profile at readthecomplaint.com/company/financial-recovery-services-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.