Debt collection -- Written notification about debt -- Complaint #5635352

Complaint Overview

Complaint ID: 5635352

Company: Encore Capital Group INC.

Product: Debt collection

Sub-Product: Credit card debt

Issue: Written notification about debt

Sub-Issue: Didn't receive notice of right to dispute

State: Pennsylvania

ZIP Code: 190XX

Date Received: 2022-06-05T12:00:00-05:00

Date Sent to Company: 2022-06-05T12:00:00-05:00

Company Response: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Tags: Older American

Consumer Narrative

To my knowledge, I have never received any written notice of my right to dispute my credit card debt. From the mail I did receive, from an Attorney 's Office, the amount of my debt was disproportionate to the credit limit of the two cards that I defaulted on. My cellphone, which did not have unlimed minutes, was called from various numbers daily, 4 to 5 calls per day, that were not identifiable. I did a reverse phone search and found them to be from 'bill collector ' or 'Midland Credit ' . We have a court date, of XX/XX/XXXX, here in Pennsylvania. I have since learned that debt to a credit card company in this state is removed in 4 years. I'd like information about my debt. When my last payment occurred, and the balance due when it was charged off by the original creditor. Midland Credit has moved the date of the hearing that I requested from XX/XX/2022 to XX/XX/2022. I need to know what's legal and any info I can get on those accounts. Thank you for your help.

Frequently Asked Questions

What is Complaint #5635352 about?

Complaint #5635352 was filed against Encore Capital Group INC. regarding Debt collection specifically about Written notification about debt. It was received by the CFPB on 2022-06-05T12:00:00-05:00.

How did Encore Capital Group INC. respond to this complaint?

The company responded with: "Closed with non-monetary relief". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against Encore Capital Group INC.?

Yes, visit the Encore Capital Group INC. company profile at readthecomplaint.com/company/encore-capital-group-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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