Credit reporting, credit repair services, or other personal consumer reports -- Problem with a credit reporting company's investigation into an existing problem -- Complaint #5624224

Complaint Overview

Complaint ID: 5624224

Company: Transunion Intermediate Holdings, INC.

Product: Credit reporting, credit repair services, or other personal consumer reports

Sub-Product: Credit reporting

Issue: Problem with a credit reporting company's investigation into an existing problem

Sub-Issue: Difficulty submitting a dispute or getting information about a dispute over the phone

State: Pennsylvania

ZIP Code: 15010

Date Received: 2022-06-01T12:00:00-05:00

Date Sent to Company: 2022-06-01T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I have contacted the credit reporting agency on XXXX different occasions regarding inaccurate items reporting on my TransUnion report. This had been completed by mail on XX/XX/XXXX, once on the agencys website, and by phone call. The individual I spoke to verified my information at the beginning of the call, in order to proceed with the call. I explained that there are inaccurate items reporting to my TransUnion report that I wanted to update, and some unauthorized items removed. This included misspelled names, inaccurate information regarding my personal identifiable information, an alleged account that is not accurately reporting and inquiries that I have no knowledge of, let alone open accounts with the companies. The representative informed me that these items will be removed, and my information will be updated to report accurately. As of this date, I have not received any documentation regarding my initial dispute to show if the items Ive complained about are being investigated, updated, etc. On XX/XX/XXXX, I received a letter in the mail from TransUnion ( attached to this complaint ) that not only ignored my disputes, but still failed to assist me with the issues Ive contacted them about. I now feel that my concerns are being ignored and I am being taken advantage of.

Frequently Asked Questions

What is Complaint #5624224 about?

Complaint #5624224 was filed against Transunion Intermediate Holdings, INC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Problem with a credit reporting company's investigation into an existing problem. It was received by the CFPB on 2022-06-01T12:00:00-05:00.

How did Transunion Intermediate Holdings, INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.

Can I see other complaints against Transunion Intermediate Holdings, INC.?

Yes, visit the Transunion Intermediate Holdings, INC. company profile at readthecomplaint.com/company/transunion-intermediate-holdings-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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