Debt collection -- Communication tactics -- Complaint #5623625

Complaint Overview

Complaint ID: 5623625

Company: United Collection Bureau, INC.

Product: Debt collection

Sub-Product: I do not know

Issue: Communication tactics

Sub-Issue: Used obscene, profane, or other abusive language

State: Texas

ZIP Code: 77706

Date Received: 2022-06-01T12:00:00-05:00

Date Sent to Company: 2022-06-01T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I been receiving threatening calls from this collector on an alleged debt that I have no knowledge of. My credit report doesnt reflect that I owe any debt. At XXXX XXXX, I received a call from an agent whom said I owed a debt. I asked what was the debt and he could not answer instead because I wouldnt give him my personal information to verify. He decided to call me a XXXX and a XXXX. I was in complete shock. Ive never witness such obscene language over a debt. He alas I impersonated a federal agent.

Frequently Asked Questions

What is Complaint #5623625 about?

Complaint #5623625 was filed against United Collection Bureau, INC. regarding Debt collection specifically about Communication tactics. It was received by the CFPB on 2022-06-01T12:00:00-05:00.

How did United Collection Bureau, INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against United Collection Bureau, INC.?

Yes, visit the United Collection Bureau, INC. company profile at readthecomplaint.com/company/united-collection-bureau-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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