Credit reporting, credit repair services, or other personal consumer reports -- Problem with a credit reporting company's investigation into an existing problem -- Complaint #5622888

Complaint Overview

Complaint ID: 5622888

Company: Experian Information Solutions INC.

Product: Credit reporting, credit repair services, or other personal consumer reports

Sub-Product: Credit reporting

Issue: Problem with a credit reporting company's investigation into an existing problem

Sub-Issue: Their investigation did not fix an error on your report

State: Pennsylvania

ZIP Code: 152XX

Date Received: 2022-06-01T12:00:00-05:00

Date Sent to Company: 2022-06-01T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I don't believe that there's been an actual investigation on these accounts, and you've failed to furnish any documentation that prove they are reported correctly. Because of this, I need for you to perform an independent investigation and go beyond the original source of information to ascertain the accuracy of my accounts. I would also like to see any and all documentation that was used in the previous investigation as well as the documentation that you are required to have on file prior to the reporting of this account to ensure accuracy. I am getting really frustrated, because you keep telling me that I'm wrong when I'm sending you info taken directly from my credit report! This is exactly what you are reporting and I'm pointing out the errors, so how am I wrong when it's what you're showing me? Explain to me how these can be verified, then updated and continue to report inaccuracies? Every account listed below came back verified by YOU and UPDATED by YOU, and still report inaccurate items! Delete the following from my credit report immediately! XXXX # XXXX date last active XX/XX/XXXX. Experian date last active XX/XX/XXXX DELETE XXXX # Date opened XX/XX/XXXX. Date last active XX/XX/XXXX. DELETE XXXX # in Date open XX/XX/XXXX. Last date active XX/XX/XXXX. DELETE XXXX XXXX # Experian last payment XX/XX/XXXX. XXXX last payment XX/XX/XXXX. DELETE XXXX XXXX # Experian last date active XX/XX/XXXX. Last payment date XX/XX/XXXX. DELETE XXXX XXXX # Account was opened XX/XX/XXXX. Last activity XX/XX/XXXX. DELETE XXXX XXXX # Account opened XX/XX/XXXX. Last date active XX/XX/XXXX. DELETE THE XXXX # XXXX active date XX/XX/XXXX. Experian active date XX/XX/XXXX. DELETE XXXX XXXX XXXX # Account opened XX/XX/XXXX. Last active XX/XX/XXXX. DELETE XXXX # Experian last active XX/XX/XXXX. XXXX last active XX/XX/XXXX. DELETE XXXX # Experian last active XX/XX/XXXX. XXXX last active XX/XX/XXXX. DELETE XXXX XXXXXXXX # XXXX last XXXX XX/XX/XXXX. Experian last active XX/XX/XXXX. DELETE XXXX XXXX # Experian last active XX/XX/XXXX. XXXX last active XX/XX/XXXX DELETE XXXX # Date last active XX/XX/XXXX. Last paid date XX/XX/XXXX. DELETE XXXX XXXX XXXX # Date open XX/XX/XXXX. Date of last activity XX/XX/XXXX. DELETE

Frequently Asked Questions

What is Complaint #5622888 about?

Complaint #5622888 was filed against Experian Information Solutions INC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Problem with a credit reporting company's investigation into an existing problem. It was received by the CFPB on 2022-06-01T12:00:00-05:00.

How did Experian Information Solutions INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.

Can I see other complaints against Experian Information Solutions INC.?

Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

Related Pages