Credit reporting, credit repair services, or other personal consumer reports -- Problem with a credit reporting company's investigation into an existing problem -- Complaint #5619666
Complaint Overview
Complaint ID: 5619666
Company: Experian Information Solutions INC.
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a credit reporting company's investigation into an existing problem
Sub-Issue: Investigation took more than 30 days
State: Texas
ZIP Code: 79912
Date Received: 2022-05-28T12:00:00-05:00
Date Sent to Company: 2022-05-28T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
I mailed a 609 letter to the company, and they did not respond within reasonable time. Company is not complying with their own policies in a timely manner. They are reporting incorrect information. XXXX XXXX XXXX XXXX : Account ending in XXXX {$1100.00}. Account ending in XXXX {$2800.00}. Account ending in XXXX {$0.00}. XXXX XXXX XXXX : Account ending in XXXX {$2300.00}. XXXX Originals : Account ending in XXXX {$3000.00}. XXXX XXXX XXXX XXXX XXXXXXXX : Account ending in XXXX {$1000.00}. XXXX XXXX XXXX : Account ending in XXXX {$420.00}. XXXX XXXX : Account ending in XXXX {$190.00}. XXXX XXXX XXXX XXXX XXXX : Account ending in XXXX {$100.00}. XXXX XXXX : Account ending in XXXX {$1100.00}.
Frequently Asked Questions
What is Complaint #5619666 about?
Complaint #5619666 was filed against Experian Information Solutions INC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Problem with a credit reporting company's investigation into an existing problem. It was received by the CFPB on 2022-05-28T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.