Credit card or prepaid card -- Problem with a purchase or transfer -- Complaint #5619560

Complaint Overview

Complaint ID: 5619560

Company: Paypal Holdings, INC

Product: Credit card or prepaid card

Sub-Product: General-purpose prepaid card

Issue: Problem with a purchase or transfer

Sub-Issue: Card company isn't resolving a dispute about a purchase or transfer

State: Texas

ZIP Code: 78251

Date Received: 2022-05-28T12:00:00-05:00

Date Sent to Company: 2022-05-28T12:00:00-05:00

Company Response: Closed with monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Tags: Servicemember

Consumer Narrative

On the XXXX of XXXX some one sent me {$20.00} PayPal said that I would have to wait six working days because it was an E-Check the six working day fell on the XXXX of XXXX I still don't have my money now they want me to wait longer that's not in their policy

Frequently Asked Questions

What is Complaint #5619560 about?

Complaint #5619560 was filed against Paypal Holdings, INC regarding Credit card or prepaid card specifically about Problem with a purchase or transfer. It was received by the CFPB on 2022-05-28T12:00:00-05:00.

How did Paypal Holdings, INC respond to this complaint?

The company responded with: "Closed with monetary relief". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.

Can I see other complaints against Paypal Holdings, INC?

Yes, visit the Paypal Holdings, INC company profile at readthecomplaint.com/company/paypal-holdings-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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