Student loan -- Dealing with your lender or servicer -- Complaint #5618724
Complaint Overview
Complaint ID: 5618724
Company: Nelnet, INC.
Product: Student loan
Sub-Product: Federal student loan servicing
Issue: Dealing with your lender or servicer
Sub-Issue: Don't agree with the fees charged
State: California
ZIP Code: 950XX
Date Received: 2022-05-28T12:00:00-05:00
Date Sent to Company: 2022-06-22T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
The only student loans that I took out was when I was going to XXXX XXXX XXXX XXXX, which was after I was finished with XXXX XXXX XXXX. in XXXX my brother XXXX XXXX XXXX must have been the person who took out {$3500.00} in my name with about {$3500.00} in interest. He took the loan out at XXXX and I don't think I was taking classes at XXXX at the time that he took out the loan. The loans that I did take out was 3 of them for {$3500.00} = {$10000.00} The Principal Balance of my consolidated loans is {$21000.00} Somebody took a total of {$10000.00} in student loans in my name and I'm XXXX. My Great Grandpa XXXX XXXX is on the XXXX Quarter, same as my Great Grandpa XXXX XXXX which makes me a XXXX. Get it. I just talked to XXXX XXXX at XXXX Sincerely, XXXX XXXX XXXX XXXX
Frequently Asked Questions
What is Complaint #5618724 about?
Complaint #5618724 was filed against Nelnet, INC. regarding Student loan specifically about Dealing with your lender or servicer. It was received by the CFPB on 2022-05-28T12:00:00-05:00.
How did Nelnet, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Student loan) and describe your issue in detail.
Can I see other complaints against Nelnet, INC.?
Yes, visit the Nelnet, INC. company profile at readthecomplaint.com/company/nelnet-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.