Credit reporting, credit repair services, or other personal consumer reports -- Problem with a credit reporting company's investigation into an existing problem -- Complaint #5618572

Complaint Overview

Complaint ID: 5618572

Company: Transunion Intermediate Holdings, INC.

Product: Credit reporting, credit repair services, or other personal consumer reports

Sub-Product: Credit reporting

Issue: Problem with a credit reporting company's investigation into an existing problem

Sub-Issue: Problem with personal statement of dispute

State: North Carolina

ZIP Code: 283XX

Date Received: 2022-05-28T12:00:00-05:00

Date Sent to Company: 2022-05-28T12:00:00-05:00

Company Response: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I made 4 disputes to TransUnion about an account with XXXX XXXX credit that was charged off and closed that still showed open from XX/XX/XXXX to XX/XX/XXXX. The account was closed but started reporting as open XX/XX/XXXX. My credit score dropped over XXXX points because of the error. I reported it XX/XX/XXXX, it still showed open. It was finally fixed in XX/XX/XXXX and showed closed but my score did not change. I was penalized twice from the initial charge off in XXXX and again XX/XX/XXXX when it was reported as open and lost over XXXX points in my credit score because of the error. I have asked them to fix it several times. It reports that its been fixed, but what about my credit score?

Frequently Asked Questions

What is Complaint #5618572 about?

Complaint #5618572 was filed against Transunion Intermediate Holdings, INC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Problem with a credit reporting company's investigation into an existing problem. It was received by the CFPB on 2022-05-28T12:00:00-05:00.

How did Transunion Intermediate Holdings, INC. respond to this complaint?

The company responded with: "Closed with non-monetary relief". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.

Can I see other complaints against Transunion Intermediate Holdings, INC.?

Yes, visit the Transunion Intermediate Holdings, INC. company profile at readthecomplaint.com/company/transunion-intermediate-holdings-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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