Payday loan, title loan, or personal loan -- Getting the loan -- Complaint #5617888
Complaint Overview
Complaint ID: 5617888
Company: Affirm Holdings, INC
Product: Payday loan, title loan, or personal loan
Sub-Product: Installment loan
Issue: Getting the loan
State: Texas
ZIP Code: 78155
Date Received: 2022-05-31T12:00:00-05:00
Date Sent to Company: 2022-05-31T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
I purchased a chair online and used affirm for the financing. The company I purchased the chair from says they never received the order and have no record of my purchase. Affirm is still charging me for the loan even though I've filed complaints, no response. I just want this loan cancelled.
Frequently Asked Questions
What is Complaint #5617888 about?
Complaint #5617888 was filed against Affirm Holdings, INC regarding Payday loan, title loan, or personal loan specifically about Getting the loan. It was received by the CFPB on 2022-05-31T12:00:00-05:00.
How did Affirm Holdings, INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Payday loan, title loan, or personal loan) and describe your issue in detail.
Can I see other complaints against Affirm Holdings, INC?
Yes, visit the Affirm Holdings, INC company profile at readthecomplaint.com/company/affirm-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.