Debt collection -- Written notification about debt -- Complaint #5616621
Complaint Overview
Complaint ID: 5616621
Company: Jp Recovery Services, INC.
Product: Debt collection
Sub-Product: Medical debt
Issue: Written notification about debt
Sub-Issue: Didn't receive enough information to verify debt
State: Ohio
ZIP Code: 43140
Date Received: 2022-05-27T12:00:00-05:00
Date Sent to Company: 2022-05-27T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have requested multiple times from XXXX XXXX for them to not only post what I owe on my patient portal so I can make payments but for them to also mail me a breakdown and non of this has occurred. I was also told that a supervisor would reach out to me to discuss why they can't post it to my portal and resolve this issue and that also never happened. I do not want to be in debt, like everyone else we are all struggling, HOWEVER, I have the right to know where my money goes and proof which is why I want it on my portal AND have the right to make payments which seems like that is not what they are willing to do. I also have the right to ask for the breakdown of what I am paying for which also seems like they are trying to avoid.
Frequently Asked Questions
What is Complaint #5616621 about?
Complaint #5616621 was filed against Jp Recovery Services, INC. regarding Debt collection specifically about Written notification about debt. It was received by the CFPB on 2022-05-27T12:00:00-05:00.
How did Jp Recovery Services, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Jp Recovery Services, INC.?
Yes, visit the Jp Recovery Services, INC. company profile at readthecomplaint.com/company/jp-recovery-services-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.