Checking or savings account -- Problem caused by your funds being low -- Complaint #5616582
Complaint Overview
Complaint ID: 5616582
Company: Chime Financial INC
Product: Checking or savings account
Sub-Product: Checking account
Issue: Problem caused by your funds being low
Sub-Issue: Non-sufficient funds and associated fees
State: Massachusetts
ZIP Code: 021XX
Date Received: 2022-05-29T12:00:00-05:00
Date Sent to Company: 2022-05-29T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
Someone stole my bag, with my debit card, phone and identification. I don't normally use chime, and didn't know the XXXX XXXX deposited {$9200.00} on XX/XX/XXXX of 2022. However I believe I was targeted by a gang of XXXX XXXX who live and operate out of XXXX XXXX XXXX, which is the XXXX XXXX XXXX in XXXX, MA. over the period of a few days they managed to steal all of my money, 114 transactions at XXXX. Ordering foodThe b, and other items. I filed a police report with XXXX XXXX, and detective XXXX was unable to recover any video camera footage. The bank Chime is trying to claim no error occured and that my funds where authorized. I went to the XXXX XXXX store someone made a purchase at and they claimed to have a copy of the receipt the perpetrator signed. Forensic analysis would show the signature is not mine. The bank is refusing to refund my money.
Frequently Asked Questions
What is Complaint #5616582 about?
Complaint #5616582 was filed against Chime Financial INC regarding Checking or savings account specifically about Problem caused by your funds being low. It was received by the CFPB on 2022-05-29T12:00:00-05:00.
How did Chime Financial INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Chime Financial INC?
Yes, visit the Chime Financial INC company profile at readthecomplaint.com/company/chime-financial-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.