Debt collection -- Attempts to collect debt not owed -- Complaint #5614311

Complaint Overview

Complaint ID: 5614311

Company: PNC Bank N.A.

Product: Debt collection

Sub-Product: Credit card debt

Issue: Attempts to collect debt not owed

Sub-Issue: Debt is not yours

State: Maryland

ZIP Code: 20740

Date Received: 2022-05-29T12:00:00-05:00

Date Sent to Company: 2022-05-29T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

hello i owe debt to a bank which is named pnc bank it was a negative balance in my account that i did not owe they closed my account down with a negative balance in there and said i owed it i owe no balance i only just got pnc in XXXX i feel as if maybe somebody tried to get into my pnc and use money that was not mines or didnt belong to me therefore isnt my debt at all

Frequently Asked Questions

What is Complaint #5614311 about?

Complaint #5614311 was filed against PNC Bank N.A. regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2022-05-29T12:00:00-05:00.

How did PNC Bank N.A. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against PNC Bank N.A.?

Yes, visit the PNC Bank N.A. company profile at readthecomplaint.com/company/pnc-bank-n-a to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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