Credit card or prepaid card -- Getting a credit card -- Complaint #5607106
Complaint Overview
Complaint ID: 5607106
Company: Capital One Financial Corporation
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Getting a credit card
Sub-Issue: Card opened as result of identity theft or fraud
State: New York
ZIP Code: 11691
Date Received: 2022-05-26T12:00:00-05:00
Date Sent to Company: 2022-05-26T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I previously applied for a capital one card with help of my home attendant. She stated the card application was denied. Upon checking my credit report I notice a approval for XXXX from capital one with a balance of XXXX. Called capital one to verify account and the phone number used to activate and set up the account was the same one as my home attendant. Which ends in XXXX. I notified my credit card company of fraud and they will keep in contact.
Frequently Asked Questions
What is Complaint #5607106 about?
Complaint #5607106 was filed against Capital One Financial Corporation regarding Credit card or prepaid card specifically about Getting a credit card. It was received by the CFPB on 2022-05-26T12:00:00-05:00.
How did Capital One Financial Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Capital One Financial Corporation?
Yes, visit the Capital One Financial Corporation company profile at readthecomplaint.com/company/capital-one-financial-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.