Checking or savings account -- Managing an account -- Complaint #5606814
Complaint Overview
Complaint ID: 5606814
Company: Social Finance, INC.
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Problem making or receiving payments
State: Massachusetts
ZIP Code: 019XX
Date Received: 2022-05-26T12:00:00-05:00
Date Sent to Company: 2022-05-26T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
XX/XX/XXXX {$4400.00} The financial institution put a hold on my account since XXXX of XX/XX/XXXX the and Ive been calling the security team since then but theyre ignoring my calls.
Frequently Asked Questions
What is Complaint #5606814 about?
Complaint #5606814 was filed against Social Finance, INC. regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2022-05-26T12:00:00-05:00.
How did Social Finance, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Social Finance, INC.?
Yes, visit the Social Finance, INC. company profile at readthecomplaint.com/company/social-finance-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.