Credit reporting, credit repair services, or other personal consumer reports -- Improper use of your report -- Complaint #5603003
Complaint Overview
Complaint ID: 5603003
Company: Experian Information Solutions INC.
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Improper use of your report
Sub-Issue: Credit inquiries on your report that you don't recognize
State: North Carolina
ZIP Code: XXXXX
Date Received: 2022-05-25T12:00:00-05:00
Date Sent to Company: 2022-06-13T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/2022, an inquiry appeared on my account from Experian Business Cred. I didn't know why this appeared on my account. FYI, I have a fraud alert on my credit report but did not receive any alert that someone was trying to utilize my information or that a company associated with Experian was making a credit inquiry of my profile. I contacted them and sought to have it removed. They refused. I again contacted them to ask where this inquiry came from and it was stated from a Business gas company. Mind you, this is my personal credit report. I contacted the company Fuelman and they informed me that they don't have any record of this conduct. I believe theirs fraud being conducted internally with Experian.
Frequently Asked Questions
What is Complaint #5603003 about?
Complaint #5603003 was filed against Experian Information Solutions INC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Improper use of your report. It was received by the CFPB on 2022-05-25T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.