Student loan -- Improper use of your report -- Complaint #5602617
Complaint Overview
Complaint ID: 5602617
Company: Edfinancial Services
Product: Student loan
Sub-Product: Federal student loan servicing
Issue: Improper use of your report
Sub-Issue: Credit inquiries on your report that you don't recognize
State: Arizona
ZIP Code: 86409
Date Received: 2022-05-25T12:00:00-05:00
Date Sent to Company: 2022-05-25T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
The student loans that are on my credit score isn't anything I've done to be completely honest my ex husband used my info without me knowing and without my consent and I would appreciate it if you guys would take them off because I haven't been to any colleges or took any school loans out
Frequently Asked Questions
What is Complaint #5602617 about?
Complaint #5602617 was filed against Edfinancial Services regarding Student loan specifically about Improper use of your report. It was received by the CFPB on 2022-05-25T12:00:00-05:00.
How did Edfinancial Services respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Student loan) and describe your issue in detail.
Can I see other complaints against Edfinancial Services?
Yes, visit the Edfinancial Services company profile at readthecomplaint.com/company/edfinancial-services to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.