Money transfer, virtual currency, or money service -- Other transaction problem -- Complaint #5601634
Complaint Overview
Complaint ID: 5601634
Company: Wells Fargo & Company
Product: Money transfer, virtual currency, or money service
Sub-Product: Domestic (US) money transfer
Issue: Other transaction problem
State: Florida
ZIP Code: 33196
Date Received: 2022-05-25T12:00:00-05:00
Date Sent to Company: 2022-05-25T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
This complaint is a follow up to complaint number XXXX. Wells Fargo Bank NA did not address the main point of the above referenced complaint in their letters of XX/XX/XXXX & XXXX, XXXX. I did respond to their letters, on XX/XX/XXXX, pointing out their failure to understand and address my complaint, which is the refusal of Wells Fargo to recognize that the facts as presented to them, have created a dispute about the unauthorized electronic transfer of funds, as described in Regulation E of the 1978 EFTA. I am awaiting a reply from Wells Fargo to my letter dated, XX/XX/XXXX requesting that the bank accept the legal fact that, under Regulation E, there is a dispute between a financial institution and a poor American consumer. Up to the date of the filing of this complaint, Wells Fargo has not responded to my reply to their letters. Therefore, I am requesting that the relevant authority at the cfpb, issue a notice of charges alleging a violation of the consumer protection statue, known as Regulation E, which forms part of the Federal EFTA of 1978. My prayer is that such a notice would initiate an Administrative Adjudication Proceeding before the Administrative Agency Tribunal as soon as possible. It has been almost one year since the unauthorized transfers of the {$18000.00} took place. Wells Fargo disregarded our affidavits along with other evidence showing that the transfers were not authorized by me or anyone else known to me. I provided every relevant evidence to support the type of financial situation reflected in Regulation E, the statute that assists the consumer ; However, Wells Fargo refused to reverse their decision that says, that I or someone known to me, made the transfers or authorized someone else to do so. They have declared the cases as closed. The purpose of this complaint is to legally make charges alleging a violation of the consumer protection statute known as Regulation E. I am looking for a ruling in my favor from an administrative judge. XXXX XXXX XXXX, consumer.
Frequently Asked Questions
What is Complaint #5601634 about?
Complaint #5601634 was filed against Wells Fargo & Company regarding Money transfer, virtual currency, or money service specifically about Other transaction problem. It was received by the CFPB on 2022-05-25T12:00:00-05:00.
How did Wells Fargo & Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Wells Fargo & Company?
Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.