Student loan -- Struggling to repay your loan -- Complaint #5597121
Complaint Overview
Complaint ID: 5597121
Company: Navient Solutions, LLC.
Product: Student loan
Sub-Product: Private student loan
Issue: Struggling to repay your loan
Sub-Issue: Problem lowering your monthly payments
State: Texas
ZIP Code: 76549
Date Received: 2022-05-24T12:00:00-05:00
Date Sent to Company: 2022-05-24T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
I wanted to apply for the loan forgiveness but I was given a forbearance. I've been paying on this loan since 2005. My payments were affordable until they trippled them when my forbearance was over.
Frequently Asked Questions
What is Complaint #5597121 about?
Complaint #5597121 was filed against Navient Solutions, LLC. regarding Student loan specifically about Struggling to repay your loan. It was received by the CFPB on 2022-05-24T12:00:00-05:00.
How did Navient Solutions, LLC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Student loan) and describe your issue in detail.
Can I see other complaints against Navient Solutions, LLC.?
Yes, visit the Navient Solutions, LLC. company profile at readthecomplaint.com/company/navient-solutions-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.