Credit reporting, credit repair services, or other personal consumer reports -- Incorrect information on your report -- Complaint #5594251

Complaint Overview

Complaint ID: 5594251

Company: Navient Solutions, LLC.

Product: Credit reporting, credit repair services, or other personal consumer reports

Sub-Product: Credit reporting

Issue: Incorrect information on your report

Sub-Issue: Account information incorrect

State: Tennessee

ZIP Code: 381XX

Date Received: 2022-05-23T12:00:00-05:00

Date Sent to Company: 2022-05-23T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

Navient reported that I owe them over {$73000.00} dollars and I dont. Navient will not send me proof of this debt. Navient is also reporting information from XXXX. Navient is making it seems like Im over {$100000.00} in debt to them. Navient and XXXX are the same company but they are reporting it as 2 different companies. I dont owe them {$73000.00}

Frequently Asked Questions

What is Complaint #5594251 about?

Complaint #5594251 was filed against Navient Solutions, LLC. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2022-05-23T12:00:00-05:00.

How did Navient Solutions, LLC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.

Can I see other complaints against Navient Solutions, LLC.?

Yes, visit the Navient Solutions, LLC. company profile at readthecomplaint.com/company/navient-solutions-llc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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