Money transfer, virtual currency, or money service -- Managing, opening, or closing your mobile wallet account -- Complaint #5593221
Complaint Overview
Complaint ID: 5593221
Company: Grain Technology, INC.
Product: Money transfer, virtual currency, or money service
Sub-Product: Mobile or digital wallet
Issue: Managing, opening, or closing your mobile wallet account
State: California
ZIP Code: 90712
Date Received: 2022-05-23T12:00:00-05:00
Date Sent to Company: 2022-05-23T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have an account with Grain. I wanted to check the balance because at the time I was going to pay the account off. On XX/XX/XXXX got an email that they need to verify my ID. I submitted my info and haven't heard back since. Now I can't log into the account, and I can't see my balance but they faithfully withdraw money from my account.
Frequently Asked Questions
What is Complaint #5593221 about?
Complaint #5593221 was filed against Grain Technology, INC. regarding Money transfer, virtual currency, or money service specifically about Managing, opening, or closing your mobile wallet account. It was received by the CFPB on 2022-05-23T12:00:00-05:00.
How did Grain Technology, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Grain Technology, INC.?
Yes, visit the Grain Technology, INC. company profile at readthecomplaint.com/company/grain-technology-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.