Checking or savings account -- Managing an account -- Complaint #5593097
Complaint Overview
Complaint ID: 5593097
Company: Vystar Credit Union
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Problem accessing account
State: Florida
ZIP Code: 32043
Date Received: 2022-05-23T12:00:00-05:00
Date Sent to Company: 2022-06-09T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
An ongoing ( since XX/XX/13 ) online and mobile banking outage at VyStar Credit Union has left members unable to check their account balances and is interfering with their ability to make payments,
Frequently Asked Questions
What is Complaint #5593097 about?
Complaint #5593097 was filed against Vystar Credit Union regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2022-05-23T12:00:00-05:00.
How did Vystar Credit Union respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Vystar Credit Union?
Yes, visit the Vystar Credit Union company profile at readthecomplaint.com/company/vystar-credit-union to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.