Debt collection -- Attempts to collect debt not owed -- Complaint #5590985
Complaint Overview
Complaint ID: 5590985
Company: Managed Recovery Systems, INC.
Product: Debt collection
Sub-Product: Other debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt was paid
State: Florida
ZIP Code: 33033
Date Received: 2022-05-21T12:00:00-05:00
Date Sent to Company: 2022-05-21T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I made a reservation for a car rental using a 3rd party named XXXX but it was charged through XXXX. Once the reservation for XX/XX/2021 through XX/XX/2021 was paid for I received a confirmation email was received and my discover card was charged. The day I show up at the airport to pick up car, they had an issue and made us wait almost an hour to figure it out. They were able to figure out the issue and as curtesy for making us wait so long, they upgraded us. We returned the vehicle and there were no more problems. Months later we get a letter from XXXX saying we didn't pay. We showed them our reciepts and proof of payment but that was not enough and they placed me in collections, Even though we already paid.
Frequently Asked Questions
What is Complaint #5590985 about?
Complaint #5590985 was filed against Managed Recovery Systems, INC. regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2022-05-21T12:00:00-05:00.
How did Managed Recovery Systems, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Managed Recovery Systems, INC.?
Yes, visit the Managed Recovery Systems, INC. company profile at readthecomplaint.com/company/managed-recovery-systems-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.