Money transfer, virtual currency, or money service -- Managing, opening, or closing your mobile wallet account -- Complaint #5588809
Complaint Overview
Complaint ID: 5588809
Company: Grain Technology, INC.
Product: Money transfer, virtual currency, or money service
Sub-Product: Mobile or digital wallet
Issue: Managing, opening, or closing your mobile wallet account
State: Illinois
ZIP Code: 60438
Date Received: 2022-05-22T12:00:00-05:00
Date Sent to Company: 2022-05-22T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have been locked of my account for XXXX weeks now waiting on them to verify my account and I my payment is due this month but can not access my account to make my payments. There is no number to reach anyone and I have written in so many email tickets with no response. They say 2 business days you will get a response but I have yet to get a response. No one has helped me. I have screenshots of my email requests with no response.
Frequently Asked Questions
What is Complaint #5588809 about?
Complaint #5588809 was filed against Grain Technology, INC. regarding Money transfer, virtual currency, or money service specifically about Managing, opening, or closing your mobile wallet account. It was received by the CFPB on 2022-05-22T12:00:00-05:00.
How did Grain Technology, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Grain Technology, INC.?
Yes, visit the Grain Technology, INC. company profile at readthecomplaint.com/company/grain-technology-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.